Enabling authentic connections between brands And their fans.

We harmonize people, process, and platforms to build more effective social and digital programs.
We're here to optimize your customer experience and improve the lives of your customers and stakeholders.
Annual Profits Donated
We provide holistic service packages to spark social and digital change across businesses and organizations.
We have transformed the customer experience for 400+ brands and achieved the following results:
Increase in CSAT and improved sales/customer retention
Efficiency gained in Marketing Operating Costs
Improvement in Customer Services SLAs
Improve your customer experience with our 150+ years of subject matter expertise.

Strategy & Change Management

Implementation & Integration
Analytics & Insights
Resource & Staff Augmentation
Training & Coaching
The best part of working with Premium Blend is that they were such a natural extension to our internal team, making with work seamless and the output collaborative. It’s rare to find a group that can understand not just the technology, but the strategic application of the technology. Premium Blend is amazing at playing that role and provided a lot of value as we were optimizing our social processes.
Katie Riley
Senior Director Social Technology & Insights - Hilton
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