At Premium Blend, we are the guide for the world's biggest brands, helping them turn everyday customer experiences into lasting trust and loyalty. We believe your Customer Experience (CX) technology shouldn't be an overwhelming expense; it should be a powerful engine for enduring growth and brand relevance.
For over a decade, our team—formed of consultants from renowned global firms and leading software companies—has been in the trenches, leading hundreds of implementations and guiding Fortune 500 enterprises across various industries. We know how heavy CX can feel.
Our strategic approach to unlocking lasting growth is centered on a three-word philosophy: Simplify, Shape, Scale. These are not sequential steps, but an interconnected approach that transforms your customer experience. We start by Simplifying the mess to define a clear path , then Shape practical CX programs that work to drive adoption and generate measurable business value , ultimately enabling you to Scale that earned knowledge into a powerful engine of growth.
As the #1 Sprinklr partner and the only certified B-Corp in our space , we prioritize Humanity First. Our mission is to help the world's largest brands experience the abundance that comes from creating authentic human connection with their customers.
Our team is actively seeking a dynamic individual who shares our purpose and values to help our clients stop spinning and finally build the trust their customers are waiting for.
At Premium Blend, we help the world's biggest brands create customers for life. The Account Executive is the person who brings new partners into that work. You'll find the brands who are ready to do CX differently, sit with their leaders to name the real pain, and shape Sprinklr engagements that actually stick. From the first conversation through signed SOW, you own the relationship — partnering with our delivery team to scope the right blend of strategy, implementation, managed services, and platform support for each client. This is a mid-level sales role for someone who genuinely loves a good conversation — with prospects, partners, or really anyone — and who pairs that with the organization and attention to detail it takes to turn those conversations into clean, deliverable SOWs. You've sold professional services, SaaS implementation, managed services, or enterprise digital transformation work, and you'd rather lead with trust than tactics.
At Premium Blend, we are committed to holistic growth for our team, customers, and community, which is why we created our ecosystem around "Pods". As an employee, you'll dedicate approximately 15% of your time to a Pod—a small, cross-functional group focused on strategic initiatives that drive company growth and sustain our core values. Pods are designed to foster innovation, enhance our internal capabilities, strengthen accountability, and support individual growth by providing opportunities to learn, lead, and contribute in new ways beyond your client-facing work. By participating, you will play a vital role in building trust, alignment, and shared leadership, directly impacting the heartbeat of our organization.
Compensation:
Pursuant to applicable pay transparency laws, the base salary range for this role is $65,000 to $85,000 base, with additional commission based on performance ($150k+ OTE).
Don't meet every single requirement? We still encourage you to apply! At Premium Blend, we hire whole humans and value the"hidden gems" that unconventional backgrounds bring to our team.
As a Certified B Corp, we are part of a global movement to prioritize people and purpose alongside profit. To us, that means building a workplace where every brain can thrive. We provide equal employment opportunities to all without regard to race, color, religion, age, sex, national origin, neurodiversity or neurodivergent profile (including ADHD, Autism, and Dyslexia), disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
We don't expect you to "mask" or fit a rigid mold; we provide the reasonable accommodations and flexibility you need to do your best work from day one. If you need any adjustments during the application process, please just let us know.
We do not request credit or criminal background checks during the initial application process. Candidates who receive a conditional job offer will undergo background screening as required by our compliance obligations with SOC 2, ISO, and IT security standards managed by Rippling and Sprinto.
To reduce bias throughout hiring, the process begins before a single application arrives — job postings are audited for exclusionary language, requirements are trimmed to only what's genuinely necessary, and roles are advertised across diverse sourcing channels. Resumes scored independently by at least two reviewers against a structured rubric tied to job-relevant criteria. Phone screens use a standardized question set with scores submitted before any discussion, and all recruiters complete bias training beforehand. Panel interviews rely on behavioral questions, diverse interviewer composition, fact-based note-taking, and independent scoring before a facilitated debrief where evidence — not seniority or gut feel — drives the discussion. Final hiring decisions are made by comparing scorecards against weighted criteria, with written rationale documented for every outcome. The whole process is reviewed quarterly using demographic outcome data, with corrective action required any time a group's selection rate falls below 80% of the highest-selected group.
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