Account Executive
Full-Time
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About Premium Blend

At Premium Blend, we are the guide for the world's biggest brands, helping them turn everyday customer experiences into lasting trust and loyalty. We believe your Customer Experience (CX) technology shouldn't be an overwhelming expense; it should be a powerful engine for enduring growth and brand relevance.

For over a decade, our team—formed of consultants from renowned global firms and leading software companies—has been in the trenches, leading hundreds of implementations and guiding Fortune 500 enterprises across various industries. We know how heavy CX can feel.

Our strategic approach to unlocking lasting growth is centered on a three-word philosophy: Simplify, Shape, Scale. These are not sequential steps, but an interconnected approach that transforms your customer experience. We start by Simplifying the mess to define a clear path , then Shape practical CX programs that work to drive adoption and generate measurable business value , ultimately enabling you to Scale that earned knowledge into a powerful engine of growth.

As the #1 Sprinklr partner and the only certified B-Corp in our space , we prioritize Humanity First. Our mission is to help the world's largest brands experience the abundance that comes from creating authentic human connection with their customers.

Our team is actively seeking a dynamic individual who shares our purpose and values to help our clients stop spinning and finally build the trust their customers are waiting for.

Role Overview

At Premium Blend, we help the world's biggest brands create customers for life. The Account Executive is the person who brings new partners into that work. You'll find the brands who are ready to do CX differently, sit with their leaders to name the real pain, and shape Sprinklr engagements that actually stick. From the first conversation through signed SOW, you own the relationship — partnering with our delivery team to scope the right blend of strategy, implementation, managed services, and platform support for each client. This is a mid-level sales role for someone who genuinely loves a good conversation — with prospects, partners, or really anyone — and who pairs that with the organization and attention to detail it takes to turn those conversations into clean, deliverable SOWs. You've sold professional services, SaaS implementation, managed services, or enterprise digital transformation work, and you'd rather lead with trust than tactics.

Your Responsibilities

  • Build your own pipeline. Most of the deals you close will come from relationships, networking, and outbound effort you initiate. Partner intros and marketing-sourced leads can supplement your pipeline — they aren't the primary source.
  • Identify, qualify, and pursue new business across referrals, past clients, partner relationships, outbound efforts, and networking.
  • Sell Premium Blend's services — implementation, managed services, CXM consulting, platform support, and strategic advisory work.
  • Manage the full sales cycle from discovery to close.
  • Build pipeline through referrals, partner relationships, outbound efforts, existing client expansion, and networking.
  • Meet or exceed quarterly and annual sales targets.
  • After close on strategic and transformational accounts, stay attached for a defined runway — long enough for delivery to take ownership and the relationship to enter a renewal motion. You're not running the project or the renewal; you're maintaining the executive relationship and serving as an escalation point.
  • This continuity only applies to specific clients and opportunities — typically transformational or strategic deals where executive continuity drives the next opportunity. Transactional engagements transition to delivery faster, with no extended AE attachment.
  • Renewals, expansion, and ongoing program oversight belong to delivery leads and account managers — not the AE. 
  • Qualify opportunities based on need, budget, timeline, decision-maker access, and strategic fit.
  • Partner with delivery leaders, solution architects, and executives to shape the right service offering.
  • Help scope opportunities at a high level and support development of proposals, SOWs, pricing, and presentations.
  • Clearly communicate Premium Blend’s value proposition and differentiators.
  • Document every sales activity in HubSpot in real time — every call, email, meeting, and stage change. If it isn't in HubSpot, it didn't happen.
  • Track deal stages, next steps, close dates, probabilities, and forecasted revenue.
  • Provide regular updates on pipeline health, risks, and expected bookings.
  • Support sales operations discipline and clean handoffs to delivery teams.
  • Work closely with leadership, delivery, finance, and operations to ensure deals are well-scoped and profitable.
  • Support proposal development and client presentations.
  • Participate in growth, capacity, and pipeline meetings.
  • Help improve sales playbooks, qualification criteria, and client-facing materials.
  • Show up in the field — attend QBRs, CX Connects, partner networking events, marketing activations, and industry gatherings where Premium Blend's next clients are. Active presence in the CXM ecosystem is core to how you build pipeline.
  • Bring thought leadership to strategic accounts and industry conversations. Your visibility helps the firm's pipeline as much as your own.
  • Be a part of our internal firm development Pods that shapes Premium Blend's playbooks, frameworks, and growth initiatives. Most tech consultancies measure you only by billable hours — we protect 15% of yours to build the firm with you.
  • Contribute to our internal culture and community via our weekly Empower Hours, learning day initiatives, and B Corp-aligned volunteering. The 5% we set aside for this isn't a perk — it's part of what makes Premium Blend a B Corp worth joining.

Firm Development (Non-Billable):

At Premium Blend, we are committed to holistic growth for our team, customers, and community, which is why we created our ecosystem around "Pods". As an employee, you'll dedicate approximately 15% of your time to a Pod—a small, cross-functional group focused on strategic initiatives that drive company growth and sustain our core values. Pods are designed to foster innovation, enhance our internal capabilities, strengthen accountability, and support individual growth by providing opportunities to learn, lead, and contribute in new ways beyond your client-facing work. By participating, you will play a vital role in building trust, alignment, and shared leadership, directly impacting the heartbeat of our organization.

Your Skills & Qualifications

  • 3-6 years of experience in B2B sales, account management, professional services sales, SaaS, consulting, or technology services.
  • Experience selling to mid-market or enterprise clients. Self-starter who can operate in a growing, entrepreneurial consulting environment.
  • Strong customer-facing communication and relationship-building skills.
  • Comfortable working with executives, technical teams, and delivery stakeholders.
  • Direct experience in the Sprinklr ecosystem or an adjacent CXM / marketing-tech platform (Salesforce, Adobe, HubSpot, ServiceNow). Selling the software or selling services for software companies both qualify.
  • Experience selling time-and-materials, fixed-fee, retainer, or managed services engagements.
  • Experience working with Fortune 500 or enterprise clients.
  • Understanding of consulting delivery models, utilization, gross margin, and services profitability. Ability to negotiate pricing, terms, and agreements to create win-win outcomes for both parties.
  • East Coast presence or strong East Coast network. This is where our pipeline coverage gap is biggest, so candidates with regional reach and willingness to travel get extra weight.

Benefits Overview

  • Competitive annual salary 
  • Generous 401(k) retirement plan with a 4% company match 
  • 100% company-paid Medical, Dental, and Vision insurance for employees 
  • Monthly phone & internet subsidy
  • Up to $500 annual reimbursement for Personal Learning Credits
  • Wellness Reimbursement up to $500 annually
  • Employee Assistance Program (EAP) and access to mental health, legal, and  counseling resources.
  • Weekly Empower Hour for personal development & team building
  • Generous PTO policy
  • Commissions Eligible (This role is part of the Sales Incentive Program)
  • 12 Paid Federal Holidays
  • Paid Time Off for Company Wide Summer Disconnect (extra day off the weekend of July 4th) and Winter Disconnect (6 days off between Christmas & New Years)
  • One Time Remote Office Setup Subsidy (up to $1,000)
  • Be Part of a Purpose-Driven B-Corp: Contribute to a company that prioritizes people, the planet, and giving back to the community.
  • Paid Time off To Volunteer for a non-profit care about

Compensation: 

Pursuant to applicable pay transparency laws, the base salary range for this role is $65,000 to $85,000 base, with additional commission based on performance ($150k+ OTE).

EEO & Belonging Statement

Don't meet every single requirement? We still encourage you to apply! At Premium Blend, we hire whole humans and value the"hidden gems" that unconventional backgrounds bring to ourteam.

As a Certified B Corp, we are part of a global movement toprioritize people and purpose alongside profit. To us, that meansbuilding a workplace where every brain can thrive. We provide equal employment opportunities to all without regard to race, color, religion, age, sex, national origin, neurodiversity orneurodivergent profile (including ADHD, Autism, and Dyslexia), disability status, genetics, protected veteran status, sexualorientation, gender identity, or any other characteristicprotected by law.

We don't expect you to "mask" or fit a rigid mold; we provide the reasonable accommodations and flexibility you need to do yourbest work from day one. If you need any adjustments during theapplication process, please just let us know.

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